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How to raise my blood pressure in one easy phone call - The Fucking Bluebird of Goddamn Happiness [entries|archive|friends|userinfo]
Zoethe

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How to raise my blood pressure in one easy phone call [Sep. 29th, 2004|06:00 pm]
Zoethe
[Current Mood |infuriatedinfuriated]

Kristi called this afternoon. At 4pm the doctor phoned her and said that the insurance company has changed its mind about the surgery and won't agree to pay for it because they don't have enough information.

She was scheduled to be at the hospital at 6am tomorrow.

She called the insurance company and asked them to call the doctor. She's trying to work it out. I just tried to call her a minute ago and the phone line is busy.

If they postpone her surgery, Jon won't be here with her for it, because he has to go home and go back to work and I can't afford to fly him out here again - and he can't afford the time off.

I can't believe, after everything she's been through and all the tests, that they are pulling the rug out from under her at the last minute. They know she's a thousand miles from home, her life completely disrupted, while she's going through this. That apparently doesn't matter.

I am literally sick. I cannot believe how stressed out this is making me. Even more, I cannot imagine what Kristi must be feeling right now.

I just want to scream.
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Comments:
[User Picture]From: wolfka
2004-09-29 10:10 pm (UTC)
hurray for insurance companies.

they are useful to have... but in many ways they are also useless.

~megan
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[User Picture]From: brujah
2004-09-29 10:19 pm (UTC)
Oh sweetie =(

I wish I had words that would comfort you and yours. All I can say is you're in my thoughts and prayers.

If the insurance company does in fact hold firm, I make the suggestion that you and your sister begin speaking to learning hospitals (UAB - Birmingham, AL, etc) and see if they've got programs available for learning purposes at reduced or no charge.

I'm out of suggestions, otherwise, and feel utterly useless.

*hugs you tight*
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[User Picture]From: zoethe
2004-09-29 10:40 pm (UTC)
The hospital won't do it without the insurance company approval, so that isn't an option.
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[User Picture]From: cyan_blue
2004-09-29 10:27 pm (UTC)
That's bordering on criminal, for them to do that. How callous, of how they disrupt peoples' lives... I hope they come to their senses. Had they previously approved the surgery?
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[User Picture]From: zoethe
2004-09-29 10:48 pm (UTC)
They sent her here, and they had been informed it was scheduled. They just waited until the very last minute to render a final decision.

Bastards.
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[User Picture]From: zoethe
2004-09-30 03:09 am (UTC)
Will keep in mind. They will reevaluate, but not in time for her surgery to happen tomorrow.
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[User Picture]From: culculhen
2004-09-29 10:28 pm (UTC)
Aaah man,I think three quarters of insurance company are subordinates to the devil and the other ones are just mainly incompetent. but this is just wrong

I can only image how frustating this is.
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[User Picture]From: jfargo
2004-09-29 10:32 pm (UTC)
I'm sorry. I truly wish there was something I could do, if only to help alleviate the frustration.

I will do all I can to send good vibes to your sister.
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[User Picture]From: albumlady
2004-09-29 10:35 pm (UTC)
Oh hon... I'm SOOOO very sorry. If there's anything I can do - I have plenty of pent up anger right now and I'll be happy to call and scream for you!
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From: crystalsage
2004-09-29 10:39 pm (UTC)
Find out if there is a local TV station that does consumer/human interest reports on the news and try to get them to do a story on it. A lot of times the insurance companies will back down when they find out they're being scrutinized and painted in a bad light. Of course, the fact that its one day before the operation doens't give you much leway time, but its worth a shot.
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[User Picture]From: zoethe
2004-09-29 10:50 pm (UTC)
There's no way of preserving the surgery date, but believe me there will be some interesting phone calls made if they deny it again.
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[User Picture]From: christilyn
2004-09-29 10:41 pm (UTC)
I am SO sorry. I hope they are able to work it out before tomorrow morning.
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[User Picture]From: tormentedartist
2004-09-29 10:48 pm (UTC)
That really sucks I hope everything works out for your sister. I wish I could do something other than send you some sympathy.
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[User Picture]From: dream_labyrinth
2004-09-29 10:49 pm (UTC)
I'm so sorry to hear this. I hope they find some solution quickly, so at least you guys know what to plan for.
*hugs*
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[User Picture]From: heathrow
2004-09-29 10:59 pm (UTC)
This is so horrible. I'm sorry.
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[User Picture]From: ysabel
2004-09-29 10:59 pm (UTC)
Threats.

They're the only thing that seems to work against insurance companies. (I told you that story at some point, right?)

Fucking insurance companies.
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[User Picture]From: zoethe
2004-09-29 11:12 pm (UTC)
I can't recall just now. Then again, I am kinda of in shock/stress mode.
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[User Picture]From: batshua
2004-09-30 01:02 am (UTC)
What should she threaten?
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[User Picture]From: zoethe
2004-09-30 05:29 pm (UTC)
Bad faith denial.
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[User Picture]From: rev_tobias
2004-09-29 11:28 pm (UTC)
Goddamn fuckers.

Wish I could help. *hugs*
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[User Picture]From: strained_peas
2004-09-30 12:00 am (UTC)

Just a thought...

How much info do you have about the insurance company? Between you and you husband, you have many readers. How about starting an email campaign? Something like that. I'd be glad to harass the insurance company.
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[User Picture]From: zoethe
2004-09-30 12:57 am (UTC)

Re: Just a thought...

They have been good up to this point, and I am pretty confident that in the end they will approve it. It's just inconsiderate of them when she is so far away from home and they know it.
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[User Picture]From: batshua
2004-09-30 01:06 am (UTC)
All I can offer is really big hugs and on the bright side it will give all the people on the list more time to pray for Kristi.

Somehow, this is also good.

I have no idea how, but I believe it nonetheless.
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[User Picture]From: crystalrowan
2004-09-30 01:11 am (UTC)
I am so sorry to hear about this mess. I'm just now catching up on a few days without power and no LJ at work, so I'm just finding out about all of this.

*hug*

There's nothing worse than NOT knowing and just...waiting. Especially in pain. I'll keep all of you in my prayers!!
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[User Picture]From: chaosdancer
2004-09-30 01:49 am (UTC)
I am so sorry to hear this. I'll be praying for all of you.
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[User Picture]From: fuschia
2004-09-30 05:56 am (UTC)
*hugs*

I'm so sorry, G. This sucks.

I'm thinking of you and Kristi,

Fuschia
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[User Picture]From: zoethe
2004-09-30 10:19 am (UTC)
Thanks, sweetie.
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[User Picture]From: ccr1138
2004-09-30 06:43 am (UTC)
We really, really need the name and contact info for that insurance company so we can bombard them with hate mail and bad publicity. This is unconscionable.
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[User Picture]From: zoethe
2004-09-30 10:21 am (UTC)
I don't think it will be helpful yet, but believe me that if it comes to that I will be ralying the troops. It's a matter of knowing when to pull out the big guns.

Denying her at the last minute, when she didn't have time to respond, is definitely a ticket to at least one of the layers of hell.
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[User Picture]From: bigdave357
2004-09-30 09:40 am (UTC)
That's tuly awful.
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[User Picture]From: shawnj
2004-09-30 12:03 pm (UTC)
Insurance. Can't live without it, can't seem to live with it either. The entire industry needs a giant kick to the balls.
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